Frequently Asked Questions(FAQs)
Are your phones, laptops, and tablets brand new?
Yes. All our products are 100% brand new and original, unless clearly stated otherwise (e.g. UK-used or refurbished items).
Do you sell UK-used devices?
Yes, we offer UK-used devices at discounted prices. These products are fully tested, certified, and in good working condition.
Do your devices come with a warranty?
Yes.
Brand new devices come with a manufacturer or store warranty.
UK-used devices come with a limited store warranty.
Warranty duration varies by product.
Can I swap Phones?
Yes, we swap phones at our terms and conditions
Do you offer home delivery?
Yes. We provide nationwide delivery. Delivery fees and timelines depend on your location.
Can I inspect the device before payment?
Yes. For in-store purchases, inspection is allowed before payment. For deliveries, videos and pictures are shared before delivery
Can I pay in installments?
Installment or pay-later options may be available depending on the product and payment partner. Please contact us for current payment plans.
What payment methods do you accept?
We accept bank transfers, POS payments, cash (in-store), and online payments, depending on your location.